Andy is understanding, helpful and accommodating. He has gone out of his way to make us feel happier, safer and more at home in our house. I don’t expect to have a landlord as willing to help again.
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We lived at Lawrence street for two years from 2018 to 2020. Andy was always able to help and make things as easy as possible for us. Whenever anything was broken it would be repaired or replaced immediately. We cannot fault Andy as a landlord. I personally have loved living in the house due to the location, the house itself and Andy as the landlord.
All six of us have thoroughly enjoyed our stay at 1 Brownlow Street. The house itself is in immaculate condition; Andy had it professionally cleaned and redecorated before we moved in. The downstairs is spacious, and the sofas are incredibly comfy-perfect for movie marathons when procrastinating doing Uni work! Andy is an extremely reliable landlord, any issues we have had with the house we’ve contacted Andy and he has responded on the same day with a plan in place to ensure the problem is sorted as soon as possible. Andy is also extremely accommodating; fixing us up with new beds and wardrobes in our times of need. His colleague Paula is always on hand and easy to contact about any questions or issues we may have. The handyman Brian is brilliant, he’s always very friendly and sorted any job we’ve thrown at him! Overall we couldn’t have picked a better house to spend our last year at University in, it’s just a shame we didn’t have it for all 3 years!
Thanks for providing us with a great service for the last two years, all your team have been lovely and very helpful. I would, and have, recommended your properties to others in York.
I really enjoyed living at no. 51 Hes Road, it was ideally situated and the house spacious and well cared for. Andy was the perfect landlord, little things like being able to paint our rooms whatever colour we liked made the place really feel like our own. Having a list of who to contact when things go wrong and knowing that we wouldn’t have to battle to get money back for general house repairs gave great peace of mind too, as opposed to some of the horror stories you hear about students living in squalor because the landlord wont fix anything. Overall it was a fantastic two years!
It is useful to have a list of contact details if anything goes wrong. Andy is an excellent landlord-if we needed anything replacing it has been done immediately.
Brownlow Street was such a brilliant house. The quality alongside the location to YSJ was amazing, in fact everything was so amazing we stayed on another year! Another reason behind us staying was Andy and Paula. They were brilliant in looking after us, if anything was wrong with the house, or we needed some advice they were always there for us, we never went without for long! The house at Brownlow really became our home for 2 years, not just somewhere to rent, but somewhere to be happy and that was thanks to Andy, Paula and the team. All 6 of us agree that if we could move anywhere again it would be number 1 Brownlow Street.
Andy is a friendly, approachable landlord and really seems to care about the welfare of his tenants. Any problems were dealt with efficiently and professionally and an up to date list of contacts was always provided. Intrusions were kept to a minimum and our privacy was respected. I have no complaints whatsoever!
A reliable landlord that would quickly and efficiently sort out any problems.
Thanks for being an excellent landlord! You were far and away the most informative and efficient we’ve dealt with. It was a fantastic year for all of us and the house was really lovely.
We first moved in to number 15 Heslington Road and then when it was going to be sold we wanted to stay with Andy as our landlord so we moved into number 51 for our final year! Over the past two years “Better Student Homes” has been speedy and friendly (i.e we reported our kettle broken and got a new one the same evening)! We would highly recommend renting from them if you ant an honest, great landlord and a great house to boot! Nicola and co Heslington Road 2015 to 2017
Andy is understanding, helpful and accommodating. He has gone out of his way to make us feel happier, safer and more at home in our house. I don’t expect to have a landlord as willing to help again.
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