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Andy is a friendly, approachable landlord and really seems to care about the welfare of his tenants. Any problems were dealt with efficiently and professionally and an up to date list of contacts was always provided. Intrusions were kept to a minimum and our privacy was respected. I have no complaints whatsoever!
It is useful to have a list of contact details if anything goes wrong. Andy is an excellent landlord-if we needed anything replacing it has been done immediately.
You should advertise your best points- we were really pleased to have a gardening service included in our rent but didn’t know until they arrived!
We first moved in to number 15 Heslington Road and then when it was going to be sold we wanted to stay with Andy as our landlord so we moved into number 51 for our final year! Over the past two years “Better Student Homes” has been speedy and friendly (i.e we reported our kettle broken and got a new one the same evening)! We would highly recommend renting from them if you ant an honest, great landlord and a great house to boot! Nicola and co Heslington Road 2015 to 2017
Andy has people working for him who will come around regularly if anything needs fixing, but heand his team only come around when asked and they give plenty of notice if they need to call round. In the last two years he has always made it feel like it is our home. He doesn’t mind us putting our own stamp on our rooms (within reason!). Posters for example were no problem. Overall with Andy and Prospect Property you will have an excellent house and no hassle. It all makes uni life so much easier!
One of the best things about being with Prospect Property was that you were able to contact the landlord whenever a problem occurred. Having the contact numbers of plumbers/ electricians in the local area was also very helpful as it meant that when problems occured, which they inevitably do, you did not have to panic. You knew who to contact and they were often able to come out that day to have a look what the problem was. Andy is an approachable, friendly landlord and the fact that he cares about his properties is apparent in the conditions that they are kept in!
Andy is understanding, helpful and accommodating. He has gone out of his way to make us feel happier, safer and more at home in our house. I don’t expect to have a landlord as willing to help again.
Brownlow Street was such a brilliant house. The quality alongside the location to YSJ was amazing, in fact everything was so amazing we stayed on another year! Another reason behind us staying was Andy and Paula. They were brilliant in looking after us, if anything was wrong with the house, or we needed some advice they were always there for us, we never went without for long! The house at Brownlow really became our home for 2 years, not just somewhere to rent, but somewhere to be happy and that was thanks to Andy, Paula and the team. All 6 of us agree that if we could move anywhere again it would be number 1 Brownlow Street.
Thanks for providing us with a great service for the last two years, all your team have been lovely and very helpful. I would, and have, recommended your properties to others in York.
Andy is an excellent landlord-if anything needed replacing it was done immediatley. It’s really useful to have the list of contact details if anything went wrong.